Managed IT Services & Support for Dallas Businesses
Managed IT services and managed services solutions that transform your IT from a cost center into a business enabler. Professional IT support, proactive monitoring, and strategic infrastructure management.
$5,600/min
Cost of server downtime (and you're down 3-4 times/year)
47%
Of security breaches could've been prevented
68%
Of IT budgets go to firefighting, not growth
The Hidden Drain
You're paying IT staff, vendors, emergency services, and hidden productivity losses. One breach costs $4.45M average.
You're Falling Behind
Your competitors have cloud, AI, and modern infrastructure. You're still managing 15-year-old servers.
You're Not Secure
One ransomware attack, one data loss, one compliance violation—and you're finished.
Managed IT That Scales With Your Business
We take IT completely off your plate. Proactive management, enterprise security, modern infrastructure, and true strategic partnership.
Enterprise Security
24/7 threat monitoring, intrusion detection, compliance management—attackers have no chance.
Infrastructure Done Right
Cloud, hybrid, on-premise—we design for growth, reliability, and performance.
Cloud & Migration
Move to cloud strategically. We handle migrations, optimization, and cost management.
Predictable Costs
One monthly fee. No surprise invoices. Budget with confidence.
Dedicated Team
Your business gets senior technicians. Not rotating staff—the same experts every month.
Strategic Planning
IT roadmap aligned with business goals. Growth without chaos.
Complete Managed IT Services Include
Monitoring & Support
24/7/365 proactive monitoring
1-hour critical issue response
Unlimited help desk support
Remote and on-site support available
Patch and update management
Performance optimization
Vendor management & coordination
Security & Compliance
Threat monitoring & detection
Employee security training
Data backup & disaster recovery
Compliance audits & reporting
Penetration testing & assessments
Security incident response
Annual security reviews
Infrastructure & Growth
Cloud architecture & migration
Server & network management
Backup systems & redundancy
Capacity planning
Technology roadmap planning
Strategic IT consulting
Hardware procurement management
Tools & Reporting
Real-time monitoring dashboard
Monthly performance reports
Cost analysis & optimization
Uptime SLA tracking
Security audit reports
KPI dashboards
Executive business reviews
Case Study
Dallas Medical Group: From Crisis to Growth
This 80-person medical practice was losing 3-4 hours per week to IT problems. They had no security plan, aging servers, and constant compliance fears. One breach could've ended them.
Before
Multiple outages annually
Security
No formal plan or monitoring
After 12mo
Zero unplanned downtime
Now
Full compliance + active threat monitoring
Savings
$180,000 in prevented losses
What We Did
Migrated to cloud infrastructure with redundancy
Implemented HIPAA-compliant security suite
Set up 24/7 monitoring and threat detection
Created documented disaster recovery plan
Trained staff on security best practices
Automated backup and recovery systems
Freed up internal staff to focus on patient care
"Before Apex, I was constantly worried about our data and systems. Now I sleep at night knowing professionals are watching everything. We've actually had time to grow instead of just survive."
Dr. Jennifer Lopez
Practice Manager, Dallas Medical Group
Our Engagement Process
1
Assess Your Current State
We audit your infrastructure, security, costs, and gaps. You get a detailed report showing risks and opportunities.
2
Design Your Solution
We build a custom plan aligned with your business goals. What needs to be modernized? What security gaps exist? What's the roadmap?
3
Deploy & Transition
We implement monitoring, security, cloud migrations, and all infrastructure changes. Your team transitions smoothly with zero disruption.
4
Manage & Optimize
We become your IT department. Monthly reviews, strategic updates, cost optimization, and continuous improvement.
Common Questions About Managed IT
Perfect. We augment your team. Your person focuses on strategic work—projects, upgrades, future planning. We handle the 24/7 monitoring and support. Many of our clients have internal IT staff.
Depends on your complexity, but typically 4-8 weeks. We plan migrations carefully to avoid disruption. Many clients keep running their old systems during transition.
That's part of what we do. Most clients benefit from cloud. We migrate data, applications, and infrastructure. It's planned, tested, and executed with zero downtime.
Our incident response team is mobilized immediately. We contain it, investigate, remediate, and prevent recurrence. This is included in the service.
Yes. Your business changes, your IT changes. Add users, servers, locations—it's seamless. No long-term contracts means you're never locked in.
Depends on company size, infrastructure, and what's included. Typical Dallas companies pay $2,500-$6,000/month. Most save money within 12 months.
Unlikely (we monitor everything), but if something breaks, we fix it. SLA guarantees are in place. We take responsibility seriously.
Ready for IT That Actually Works?
Get a free strategic IT assessment. We'll identify your risks, opportunities, and exact costs of doing nothing.
